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Festival promoting diversity and inclusion will explore mental health and the issue of bullying and harassment.


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Open GI to headline Broker Expo 2019

More than 1,000 brokers to attend 7 November event.


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The Blog Spot: Cobra - how the once Towergate target ended up at PIB

Once upon a time you could not keep Cobra out of the news. Insurance Age content director Jonathan Swift reflects on how the business regrouped almost by stealth to become the latest important part of the PIB growth story.


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In Person: Simon Cooter and Carolyn Callan, Covéa

On the 1st May Simon Cooter effectively handed over the commercial and high net worth director baton at Covéa to Carolyn Callan and became in his words ‘minister without portfolio’. At last week’s British Insurance Brokers’ Association Conference Jonathan Swift sat down with both to discuss the insurer’s journey from an also-ran to profitable and growing presence in the mid-corporate and SME market.


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Diversity & inclusion success in Insurance to be celebrated at new Age awards

The first Diversity & Inclusion in Insurance Awards to be held in November


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The evolution of risk for digital media

The media industry is dealing with an increasing array of threats as technology transforms the sector. Chubb's Siân Rolfe explains why brokers need to constantly review policy offerings to make sure the demands of multi-channel/ multi-platform clients are met.


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Candles, craft, coffee and cover - how one broker is mixing it up to make a mark

Dr John Mitchell speaks to Jonathan Swift about his venture Wessex Business Services, an insurance broker – although not in name - with quite a few interesting side lines from scented candles to hot desking spaces.


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The Blog Spot: Should insurance go back to its coffee shop roots?

Insurance Age content director Jonathan Swift mulls whether insurance broking needs to go back to its beginnings to find the right blend for future success.


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Using technology to give mid-market clients a corporate insurance experience

Too large to benefit from government initiatives but too small to employ their own risk managers, mid-market businesses can inadvertently find themselves taking on unexpected levels of risk. As these businesses grow and face new and increasingly complex risks, expert support is essential, as Sam Barrett explains


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New whitepaper advises on how to future proof your scheme business

Insurance Age and Axa release the third in a series of whitepapers to help brokers and MGAs launch and manage schemes and delegated authorities.


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Video: Scheme Smart - How To Future-Proof Your Scheme

The third episode of Insurance Age’s documentary series with Axa, Scheme Smart, focuses on what steps can be taken to future-proof schemes and delegated authorities and what sectors brokers can look to for future growth.


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New whitepaper advises on how to market and grow a scheme

Insurance Age and Axa release the second in a series of whitepapers to help brokers and MGAs launch schemes and delegated authorities.


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Video: Scheme Smart - How To Grow And Market Your Delegated Authority

The second episode of our insightful documentary series with Axa, Scheme Smart, focuses on how to take a delegated authority to the next level.


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Blog: Does your board meet FCA standards?

Gary Dixon, of the Association of Independent Non Executive Directors, highlights why it is time to talk about the independent NED gap.


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New whitepaper advises on how to get a scheme up-and-running

Insurance Age and Axa release the first in a series of whitepapers to help brokers and MGAs launch schemes and delegated authorities.


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Webinar: The customer-centric schemes approach

Learn how to launch or further develop truly customer-focused schemes with our specialist webinar at 11am on 3rd October.


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Better business: Turn the office green

How can employers be more environmentally friendly in the workplace? Peter Done explains


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Video: GDPR – Future proofing your business: Don’t panic!

In the culmination of the three part series the specialists run through what to do in the coming days, weeks, months and years now that GDPR is in place.


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Video: GDPR – Marketing: what brokers can and can’t do

In the second of a three part series our experts tackle marketing under the new GDPR rules from phone calls and emails to the post.


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Video: GDPR – What you need to know

Cheryl Martin, partner in the insurance advisory cyber and GDPR practice at EY and Branko Bjelobaba, founder of consultancy firm Branko Limited, share their knowledge on how the new regulations came about.


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Better business: A hand up the ladder

Peninsula founder and group managing director Peter Done explains what small business owners must do to develop and inspire their staff


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Charles Randell to replace John Griffith-Jones as chair of the FCA

Randell to take up role on 1 April.


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Management: Relocation, relocation, relocation

How can businesses handle relocation with their employees? Peter Done explains how to orchestrate a successful office move


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MGAA reveals strategic direction

Due diligence, Brexit, training, professionalism, and lobbying are key focuses for the Association’s future.


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Flaxmans and PKF Littlejohn team up on dispute resolution

Firms claim Crusader offering will “revolutionise” insurance and commercial dispute resolution.


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Management: The great wave of innovation

The insurance sector has been slow to adopt the digital age, says Colin Dean, but that is changing fast


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Broking success: Tony Knight, Knightsure

The old school approach: Knightsure director Tony Knight prides himself on his old school, face-to-face approach, but is not afraid to take on new challenges such as cyber or how to thrive in the post-Brexit world


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Cyber: getting up to speed

Brokers have a vital role to play in spreading the word about the importance of cyber cover for businesses of all sizes, explains Steve Williams


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The uninsured risk

Renovations and extensions may add thousands to a house’s value, but they might not be covered by existing insurance, explains Tim Slattery


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Covid-19: Industry welcomes "firm and pragmatic" FCA message on BI claims

Sector responds to the regulator's Dear CEO letter calling on insurers to pay valid claims quickly.


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FCA data reveals complaints numbers soared in H2 2019

Regulator reports 75% increase in PPI complaints ahead of 29 August 2019 deadline.


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Premium finance not affected by FCA relief measures, says Biba

Trade body said it lobbied the regulator to exclude premium finance arrangements as payment deferrals would have left many brokers at greater risk.


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FCA warns of Tasker and QIC Europe clone

Regulator said fraudsters had used the details of authorised firms Tasker Insurance Brokers and QIC Europe to attempt to scam customers.


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FCA to hit brokers with 3% rise in fees

Regulator also wants to increase the authorisation application fee for brokers from £1,500 to £2,500.


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Danish regulator orders Gefion to stop writing business

The unrated Danish motor provider says it "strongly disagrees" with the order and adds it has continued its capital raising efforts as it seeks to comply with its solvency capital requirement.


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Covid-19: Six month MOT exemption announced

The AA said it had raised MOT concerns with transport ministers last week.


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Covid-19: Are you a key worker?

Biba's Graeme Trudgill outlines the relevant areas for brokers as the FCA tells firms how to identify key workers in financial services.


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CMA slaps Ardonagh’s Paymentshield over PPI

The “significant” breaches meant some customers did not get annual review statements for up to six years.


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Covid-19: FCA calls on insurers to treat customers fairly during crisis

Regulator sets out expectations amid coronavirus for travel, motor and home insurance, product suspensions and renewals as it highlights the important role of the broker in helping vulnerable customers.


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Lloyd's to close underwriting room for 24 hours in coronavirus stress test

Market to test its readiness by invoking its emergency trading protocol.


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Government consults on UK market access for Gibraltar-based firms

The legal framework previously in place needs to be changed due to Brexit, with firms having until 11 May to respond.


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FCA aligns focus to prevent sexual harassment in workplace

Regulator also says it wants to make diversity and inclusion the norm as it seeks to embed "purposeful culture" into companies.


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Eldon signals fresh appeal after ICO fine tribunal throws out case

The broker, now called Somerset Bridge, is set to launch another appeal against the £60,000 data fine.


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Biba takes action on FCA coronavirus warning

The trade body has pledged to support members as the regulator insists all firms must have contingency plans in place to deal with major issues such as Covid-19.


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Government urged to reconsider IPT ahead of Budget

The ABI and CII are calling for a cut to insurance premium tax, whereas Biba is requesting a freeze.


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FCA under attack for "comprehensively and scandalously" failing consumers

Regulator rejects claims from Gina Miller's True and Fair Campaign, stating they contain “numerous inaccuracies", as campaigners call on the Chancellor of the Exchequer to review Andrew Bailey's appointment as governor of the Bank of England.


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FCA admits "mistake" after it accidentally shared private complainant data

The names, addresses, and telephone numbers of certain FCA complainants were publicly available between November 2019 and February 2020.


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Insurance Age Podcast: 21 February 2020

The Insurance Age team talk about the top stories for the week.


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FCA warns of temporary permissions deadline as Brexit looms

There will be no change to EEA firms 'passporting' into the UK from tomorrow (31 January), but the temporary permissions regime will be used if the UK and EU fail to sign an agreement by 31 December 2020.


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Aviva denies privacy failure after mailing error

The insurer contacted thousands of customers mistakenly calling them ‘Michael’ - reports.


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